This Return, Refund, and Cancellation Policy applies to all purchases made through the CIF – Career If Platform (“CareerIF”). By completing a transaction, users acknowledge and agree to the terms stated herein. This policy governs individual users as well as institutions and career professionals who purchase bulk access.
CareerIF provides aptitude assessments and downloadable reports delivered digitally. Access is granted immediately following payment confirmation. As digital services cannot be returned, revoked, or reclaimed once accessed, users understand that delivery is considered complete once access is available in their account.
All payments made on the CareerIF platform are final and strictly non-refundable. Refunds will not be issued for accidental purchases, dissatisfaction with results, change of intention, inability to complete assessments, misunderstanding of features, or unused access. Institutional users acknowledge responsibility for distribution and utilisation of bulk test access.
CareerIF is not responsible for incorrect product selection, unused credits, mistaken account information, incompatibility of user devices, or assumptions regarding assessment outcomes. Such circumstances do not qualify for refund, cancellation, or reversal of transaction.
If payment has been successfully charged but access to the test has not been provided due to a verifiable system error, CareerIF will, upon confirmation, restore access or issue equivalent test credit. Monetary refunds will not be issued under any circumstances.
Institutions and professional partners who purchase bulk access agree that credits do not expire and are non-transferable outside their authorised user group. Reports may be given to individuals under their supervision but may not be resold or repackaged under alternative branding.
CareerIF reserves the right to amend this policy at any time. Continued use of the platform after updates constitutes acceptance of the revised policy.
For assistance related to access verification or policy clarification, users may contact: help@careerif.com